FREQUENTLY ASKED QUESTIONS

We’re located inside Cowboys Casino at 421 12 Ave SE, right on Calgary’s Stampede Grounds — just a short walk from the Saddledome, BMO Centre, and Stampede Park events.

You can enter Cowboys Casino from either the 12th Ave entrance or the 3rd Street SE (poker room) entrance. Melrose is located on the back side of the casino, and there is clear interior signage to guide you. If you’re unsure, casino staff are always happy to point you in the right direction.

Yes — our entrance, dining room, restrooms, and seating areas are fully accessible.

Yes — free underground heated parking is available for Cowboys Casino and Melrose guests. Follow the on-site signage to the parkade entrance located just west of the building.

Yes. Melrose is inside Cowboys Casino, which is an 18+ venue. All guests will be required to show valid government-issued photo ID.

Unfortunately, no. Due to casino regulations, minors are not permitted inside the building.

We encourage casual, comfortable attire. The casino does ask guests to avoid clothing with profanity or that is overly revealing.

Yes — you can book a table anytime through our website. Walk-ins are always welcome, but availability may be limited on game days and special events.

Absolutely. Add your preference in your reservation notes and our team will do their best to accommodate you based on availability.

Very! We’re one of the closest restaurants to these venues, so we recommend making a reservation or arriving early on event nights.

Elevated casual favourites — including our signature pizzas (made with 24-hour rested dough), burgers, wings, bowls, salads, and share plates.

Yes! We offer gluten-free pizza crust, veg-friendly options, and the kitchen is happy to accommodate dietary needs whenever possible.

Yes — our full food, drink, and cocktail menus are available at melrosecalgary.com/menus.

Yes — Monday through Friday 2 – 5pm and 1 hour after flames, wranglers, roughneck’s and hitman games

We offer rotating specials for Flames games, concerts, and big sports nights. Check our in-house features or ask your server.

Yes – all of our beers on tap are made right here in Calgary. The furthest brewery we pour is only 6KM from Melrose!

Yes — Melrose offers flexible group bookings and private function packages. Visit here for more information https://melrosecalgary.com/functions/ or reach out events@melrosecalgary.com directly!

Reach out to our events team at events@melrosecalgary.com — they’ll be happy to help plan your booking.

Yes — you can order takeout directly through our website or by calling us.

Yes! We offer delivery through DoorDash, Uber Eats, and SkipTheDishes. If you’re an exhibitor at the BMO Centre, chat with the concierge — we have additional delivery options available specifically for exhibitors.

Yes! Digital and physical gift cards are available — perfect for birthdays, holidays, and thank-you gifts.

Modern, casual, lively, and welcoming. Expect energetic vibes on game nights and a relaxed feel during non-event hours.

Absolutely. We have TVs throughout the space, a strong game-day crowd, and we’re big fans of UFC, boxing, soccer, and all the major sports — making Melrose a go-to spot to catch the action.

Email events@melrosecalgary.com with details about the lost item, and our team or the casino team will assist you.

Visit melrosecalgary.com, call us directly, or email our team for reservations, events, or general inquiries.